kvitera

Feedback

Share what you know about a receipt’s authenticity.

Submit feedback for a saved check when the result needs review or you have additional information about the document.

curl -X PUT 'https://api.kvitera.tech/v1/checks/chk_example/feedback' \
  -H "Authorization: Bearer $KVITERA_API_KEY" \
  -H 'Content-Type: application/json' \
  -d '{"label":"forged","note":"The payer confirmed that the amount was edited"}'

Replace chk_example with your check ID.

FieldValue
labelgenuine — authentic, forged — forged, unknown — authenticity is unknown
noteOptional comment of up to 2,000 characters; null clears the comment

Repeating this request updates your company’s previous API feedback for the check. Feedback does not change the automatic result or use your check allowance. The method returns 409 feedback_not_ready while the check is processing.

Full schema: PUT /v1/checks/{id}/feedback.

Document labels

The API also supports POST /v1/checks/{id}/label. It accepts the same label and note, but saves a document label rather than feedback. A label does not change the check result. Labeled files are kept for up to 365 days instead of the usual 30 days; your company’s normal retention period may differ. The check result remains available after the file is deleted.

Use /feedback to submit feedback.

On this page